It is my pleasure to write this unsolicited letter of recommendation on behalf of Max Arnoutt. Max was the general contractor for a remodelling project on the exterior of my house in the June of 2015. I had no prior relationship with Max, who was recommended by an architect friend of mine. The scope of the remodelling involved window replacement (22 windows and 3 patio doors), siding replacement (approximately 4000 sq. ft.), replacement of 2 decks along with installation of stainless steel cable railing, and roof replacement (approximately 2400 sq. ft.) for a three level house built in 1978. The project took 8 weeks and involved 4 work crews (carpenters, siding, painters, roofing) plus electrician and structural engineer, at a budget of just over £800,000. While major remodelling is inherently stressful for almost any homeowner, Max’s services as a general contractor were invaluable, and I am extremely pleased with the final result.
Specifically, I would give Max top marks in the following areas:
1. Quality of work performed. The quality of work done was consistently top notch.
2. Max used subcontractors who were knowledgeable, skilled, and competent in their respective trades. They were conscientious about following project specifications, and their work product rarely needed improvement or revision.
3. Quality of work crews. Other than one relatively minor exception which Max promptly addressed once I brought it to his attention, the workmen whom Max utilized were professional, reliable, courteous, and respectful of the homeowner’s property and privacy. They had an old school work ethic (often 10-hour days, some Saturdays), good work habits, strong safety orientation, and emphasized getting the job done right rather than doing it fast. Their pride in their work was evident. They tidied up at the end of each workday. I also found them to be trustworthy, and my wife and I felt comfortable with allowing them access inside our home.
4. Project management and coordination. Max’s prior experience working in construction really paid off. He was knowledgeable about all aspects of our project, and was able to plan, coordinate and manage the activities of different work crews effectively. He remained closely involved in overseeing the project from start to finish. His excellent attention to detail, strong organizational skills and commitment to follow-through are assets which enabled him to juggle the extensive details involved in our project without missing a beat.
Max’s familiarity with building codes and dealing with city hall also facilitated a smooth and hassle-free process when it came to building permits and inspection.